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Safe Shopping

Alex Brands takes your safety and security seriously to provide an environment that allows you to shop with total confidence.

Shopatron Checkout Partner

Alex Brands has partnered with Shopatron for the order transaction on this website, when hitting checkout you are transferred to the Shopatron site. Shopatron is the world’s leading provider of ecommerce solutions to branded manufacturers. The Shopatron service features built-in security measures, including sophisticated encryption and authentication tools, to protect the security of the information that you share with us.

Security Standards

Shopatron secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

GeoTrust Security

Shopatron uses industry-standard GeoTrust security to ensure that manufacturers, consumers, and retailers can connect, communicate, and transact with confidence.

Better Business Bureau

Shopatron is accredited with the Better Business Bureau and embraces its guiding principles

Protecting Children

We take special care to protect the safety and privacy of children. In compliance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly provide our service to persons under the age of 13. We also do not send email correspondence to anyone who tells us that they are under the age of 13.

FAQs

Q: Can I email or phone in my order credit?
A: Sorry, no. Shopatron does not accept credit card numbers delivered by email. You should never send credit card numbers by email, as this is not a secure practice. For your security this store only accepts online orders. Orders cannot be placed by telephone, postal mail, email or fax.

Q: What are your ordering, shipping and return policies?
A: Alex Brands ships your order within 2 business days and unused merchandise can be returned within 30 days. Learn more our ordering process and shipping & returns policies.

Q: How safe is my credit card information?
A: It is very safe! By partnering with Shopatron, Alex Brands secures your order.   Secure Sockets Layer (SSL) technology with GeoTrust security ensures the highest level of sophisticated encryption and authentication tools creating a secure environment for transactions over the internet. Over 1000 brands on the internet utilize Shopatron’s Ecommerce environment.

Q: Will I start receiving emails from other companies?
A: Never! Alex Brands does not or sell online customer information to any outside companies or third parties.

Q: Where can I learn more about your Privacy Policy and Terms of Use?
A: Please read our Privacy Policy and Terms of Use.